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INTERLIBRARY LOAN/DOCUMENT DELIVERY
Policies

Have you checked the Brock Library Catalogue?

Purpose, eligibility, hours of service Types of Requests
Subsidized Requests Submitting Requests
Loan Periods How long does it take?
Copyright Contact

Purpose, eligibility, hours of service

The Interlibrary Loan/Document Delivery Service supplements local resources by obtaining research materials not owned or accessible at Brock from other libraries. This service is available to Brock faculty, registered students, and staff. Brock alumni with an Alumni card, and members of the Brock community, who have obtained an Extramural Borrowing card with research privileges from the Circulation Services Librarian, may also use the Interlibrary Loan service. The ILL/DD office (905-688-5550 ext.3235) is located on the main floor of the library and is open Monday to Friday from 8:30 a.m. to 4:30 p.m. during the Fall/Winter session. Spring/Summer hours may vary. Assistance is also available after these hours from the Research Help Desk throughout the year. Please check the Library Home Page for Library Hours.

Types of Requests

Books, journal articles, government publications, conference proceedings, reports, Canadian theses, and microfilm can be requested on Interlibrary Loan.

Materials Not Available for Loan

Materials at Brock, even if signed out, or on reserve, cannot be requested. Materials not available for loan include:
Entire journal issues
Reference materials
Audiovisual materials (videos, cds, etc.)
Textbooks
Maps
Electronic books (e-books)
Unpublished international including U.S. dissertations and theses

Subsidized requests

The Library subsidizes the costs of obtaining research materials from Canadian libraries for Brock faculty, registered students and staff. Requests can be made for material only obtainable from U.S. or international locations for faculty, graduate students and staff, but lending and copying charges apply. Requests for material for personal interest are not subsidized. Please inquire at the ILL/DD office or at the Research Help Desk for more details. Alumni and Community (Extramural) Borrowers are charged on a cost recovery basis.

The Library will pay up to $25 to subsidize interlibrary loans filled by US libraries. This trial/pilot project for the Fall-Winter 2009 - 2010 semesters is limited to faculty and graduate students and will conclude on April 30, 2010. Patrons are responsible for all charges over $25 imposed by the lending library. These charges may include lending, photocopying, copyright, shipping, or brokerage fees, and must be paid when items are picked up. Contact Interlibrary Loan staff for further information.

Submitting requests

Have you checked the Brock Library Catalogue for the item needed? Material identified as available in the James A. Gibson Library may be requested only when certified as 'missing' by the Circulation Services department.

For further information about searching RACER, see:
http://library.brocku.ca/services/ill.htm

The Interlibrary Loan System will notify faculty, students and staff via e-mail when material arrives, or if there is some difficulty in locating the item. Patrons are responsible for monitoring the status of their requests. Materials (books) must be picked up and returned at the Circulation Desk. Please note that the lending library may stipulate special conditions which must be followed (i.e. the book/microform might be restricted to 'Library Use Only'). Book bands, which identify the material as an Interlibrary Loan, must not be removed. Photocopies of journal articles must also be picked up at the Circulation Desk, but are for the borrower's retention.

Loan Periods

For books, the due date is indicated on the book band, with no renewals. The loan period may vary according to the policy of the lending library. Due dates are important. Your cooperation is appreciated. Failure to return materials by the due date may result in the suspension of borrowing privileges, and delay the processing of additional requests. Replacement costs set by the lending library, plus processing fees, will be charged for very overdue or lost materials.

How long does it take?

Regular requests may take up to five to ten working days depending on the lending library. Please submit your requests well in advance.

Pickup Location: James A. Gibson Library

Patrons selecting the RACER Pickup Location: James A. Gibson Library can pick up processed materials at the James A. Gibson Library's Circulation Desk. Patrons are notified by e-mail to pick up materials during Library Hours . Circulating RACER materials picked up at either location can be returned directly to the IRC Hamilton Campus or the James A. Gibson Library's Circulation Desk.

Pickup Location: Instructional Resources Centre (IRC) Hamilton Campus

Patrons selecting the RACER Pickup Location: Instructional Resources Centre (IRC) Hamilton Campus are required to include the following note in the RACER form's Special Instructions box: Please forward materials to the IRC Hamilton Campus. This will ensure that these materials will be forwarded from the James A. Gibson Library to the Hamilton IRC Campus. Patrons will be notified by e-mail when materials have been processed. However, materials are forwarded to the IRC Hamilton Campus by intercampus delivery twice a week on Tuesday and Thursday. Please note that it may take up to 3 additional working days for RACER processed materials to arrive at this location. It is recommended that patrons contact the IRC Hamilton Campus directly to determine the availability of RACER materials and library hours. Circulating RACER materials picked up at either location can be returned directly to the IRC Hamilton Campus or the James A. Gibson Library's Circulation Desk.

Rush requests:

The following charges apply for Rush Requests and must be prepaid:
Books: $15.00 plus courier charges. Any fees charged by the lending library are passed on to our users.
Journal articles: $15.00 plus FAX charges.

Fines

Patrons will be charged $5 per book not picked up prior to being returned to the lending library. Patrons will be charged $5 per article not picked up within 30 days of being processed by Interlibrary Loan staff. All charges will be added to patron's library account.

Copies of articles or documents provided through the Interlibrary Loan Service are made according to the limits specified under Canadian Copyright Law, or under the terms of agreement each university has with Access Copyright, or other electronic resource providers. Generally, this means that you may request a single copy of one article from one journal issue, or more than one article provided that the total number of pages does not exceed 10% of the issue. If your request exceeds the limit, you will be advised that your request cannot be filled. Submission of the Interlibrary Loan request constitutes agreement that the materials received will be used for the purpose of research or private study only, and that the requestor has not previously received a copy of the article/document being requested.

Contact

To contact the ILL/DD office, please call 905-688-5550, ext. 3235. For further information, , please email: racer@brocku.ca or telephone Ian Gordon at 905-688-5550, ext.3727, or FAX 905-988-5490.